What This Policy Covers and Where It Applies
This privacy policy describes how jilive collects, stores, uses and protects personal information you provide when you open an account, deposit funds or play on our platform. We gather identification details during account registration, payment information when you send funds via bKash, Nagad or Rocket, device
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and location data when you log in, and gameplay records when you place bets or spin slots. We use this information to verify your identity, process deposits and withdrawals, prevent fraud, comply with financial record-keeping obligations, personalise your experience and communicate account updates or promotional offers
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where you have agreed to receive them. Your data is stored on secure servers with encryption and access controls, and we retain records for the period required by applicable financial and gaming regulations. We do not sell your personal information to third parties. We may share
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data with payment processors to complete transactions, with service providers who help us operate the platform under confidentiality agreements, and with regulatory or law enforcement authorities when required by law. Access to our services depends on your local law and eligible regions; users are responsible for
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ensuring their participation complies with the laws of their jurisdiction. You have the right to request access to your data, request corrections, withdraw marketing consent, or request deletion subject to our legal retention obligations. To exercise these rights or ask questions about how we handle your
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information, contact our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.