Verify your jilive account
We ask you to upload a document photo before your first withdrawal so we know the account belongs to you. This step keeps your balance secure and stops anyone else from requesting a payout to a different wallet. Most verifications finish within a few hours. Once your account is verified, you skip this step on future withdrawals and your payouts move straight
to processing.
- Upload a clear document photo — We accept a national ID card or passport. Make sure all four corners are visible and the text is readable.
- Submit your verification request — Tap submit and we review the document. Most reviews finish within a few hours during business days.
- Wait for confirmation — We send a message to your account inbox once verification is complete. Check the notifications tab if you don't see it.
- Request your payout — Once verified, go back to the withdrawal screen and enter the amount. Your wallet receives the payout once processing clears.